Consumer Service Ops Professional

Remote Kentuckyremote

Posted today · via Workday

About this role

Become a part of our caring community The Consumer Service Operations Professional 2 is responsible for the daily coordination of member support and benefit fulfillment activities across multiple service responsibilities. You will support members by resolving service needs, coordinating benefit delivery, facilitating assistance programs and collaborating with internal and external partners to achieve positive member outcomes. The Consumer Service Operations Professional 2 works, exercises, manages and contributes to ongoing operational improvements. Work assignments are varied and frequently require interpretation, and independent determination of courses of action.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: segment, hipaa

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

segmenthipaa

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