Customer Success Manager

manager

via Ashby

About this role

Hi, I’m James, Head of Customer Success at hx. I’m also an Arsenal season ticket holder and owner of Daisy https://www.linkedin.com/posts/meet-daisy-hxs-dog-of-the-month-as-ugcPost-7420492974305746944-t-kC/?utm_source=share&utm_medium=member_desktop&rcm=ACoAAB3SAcIBugtbhaP3CqhUi3BNsjKwN9ATLhg, our team mascot and an official member of the CS team. Her responsibilities mainly include boosting morale, appearing on calls and avoiding anything that looks like account admin. Customer Success at hx is about much more than account management. We work with some of the world’s largest insurers to make sure hx is driving real outcomes across pricing, underwriting and portfolio strategy.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: github, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

githubteams

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