Strategic Customer Success Manager (PST)
USAonsitemanager
via Greenhouse
About this role
We are hiring a Strategic Customer Success Manager to work with our Customer Success team. The Strategic Customer Success Manager acts as the face of our organization to our existing customers and channel partners. You are considered a trusted business advisor that works with the end-user to deeply understand their needs, ensure the value delivery of the product, provide ongoing support, and ensure an exceptional customer experience focused on solving their most pressing requirements. Reporting to our Sr. Manager of Customer Success.
WHO YOU ARE
You are an excellent communicator and problem solver.
You dive deep into our customer’s need to unlock value and work tirelessly to deliver results to them.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, less, rest, jira, linear…
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in USA. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
golessrestjiralineartrelloconfluenceslackteamszoomsalesforce
More at Hyperproof
- View →Senior Product ManagerRemote
- View →Manager of Marketing OperationsRemote
- View →SVP, Platform (Engineering & Product)Remote
- View →Partner Marketing ManagerRemote
- View →Senior Full Stack Engineer - Contract-to-HirePeru, Ecuador, Mexico. Colombia, Brazil, Nicaragua, Costa Rica, Panama, Honduras, El Salvador, Belize
- View →Senior DevSecOps EngineerBellevue, WA
