Director, Customer Training
Austinonsitedirector
via Greenhouse
About this role
ICON builds robotic systems that construct buildings. In March 2026 the company commercially launched Titan, its multi-story robotic construction platform, and has raised more than $550 million to date. As Titan reaches builders in the field, ICON's success depends on those builders becoming confident, capable operators, and that is what this role builds. The training program is the first hands-on touchpoint a customer has with ICON before they ever print, and it has to be an exceptional experience.
The Director, Customer Training builds ICON's training program from the ground up, turning a decade of hard-won construction technology knowledge into structured learning that takes a new operator from zero to running a large-scale 3D printing operation.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Austin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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