Customer Excellence Manager

Warsawonsitemanager$44K$81K

Posted today · via Workday

About this role

Salary Range: zł174,500.00 - zł324,100.00 Job Description Summary #LI-Hybrid Location: Warsaw, Poland Relocation Support: This role is based in Warsaw, Poland. Novartis is unable to offer relocation support: please only apply if accessible. Ready to shape how customer and patient experiences are delivered at scale? As a Customer Excellence Manager, you will play a pivotal role in bringing innovative commercial and patient engagement frameworks to life across the organization. Working at the intersection of strategy, process excellence, and stakeholder collaboration, you will empower teams with clear ways of working, actionable insights, and continuous improvement initiatives that enhance customer and patient experiences.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Warsaw. We weight your proximity and willingness to relocate.

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Skills in this role

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