Support Coordinator NPS
INSURGENTESonsitemid
Posted 2 days ago · via Workday
About this role
Job Description Summary The Patient Support Coordinator (SC) is responsible for accurately and efficiently making outbound calls to consented patients and caregivers to deliver scripted content in support of the patient’s ongoing treatment journey. The SC educates and delivers messaging regarding the brand, treatment expectations and sup-port tips and resources based on program cadence and content. The SC role supports programs associated with specialty pharmacy or radio ligand therapeutic products for highly complex, rare or orphan diseases. The SC may share appropriate information with patient/caregiver around other resources and services that the PSC may be able to offer or transfer them to the appropriate PSC partner, including their designated Patient Navigator.…
Read the full description on IE02 (FCRS = IE002) Novartis Ireland's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in INSURGENTES. We weight your proximity and willingness to relocate.
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