Enterprise Operations Account Manager
Cincinnationsitemanager
Posted 1w ago · via Workday
About this role
The Enterprise Operations Manager Account is responsible for the day-to-day operational execution and performance of assigned enterprise customer accounts. This role partners closely with Enterprise Customer Relationship Managers (ECRMs) to ensure high-quality service delivery, operational efficiency, and strong customer outcomes. The role provides leadership, coaching, and accountability to the operational team while maintaining alignment with IEL standards, customer expectations, and internal performance objectives. Key Responsibilities Operational Oversight & Execution Serve as the day-to-day operational lead for assigned enterprise accounts, ensuring consistent and high-quality service execution.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Cincinnati. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included