Lead Technical Support Engineer

Chennaionsitesenior

Posted today · via Workday

About this role

Job Description Summary • Part of the APAC Service Team providing technical expertise from India but supporting the whole region as required • To support Power Conversion and storage customers with technical aspects of upgrades, in-depth trouble-shooting, creation of technical reports and expert advice. • To support Service projects as required. • This role may involve site work supporting customers Job Description MAIN TASKS AND ACTIVITIES · Analysis of technical data from reported customer problems and creation of technical reports to discuss the findings, conclusions and recommendations. · Application or development of engineering standards. · Telephone and email support when required, including analysis of alarms and trip history data, and proposals for solutions to problems.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Chennai. We weight your proximity and willingness to relocate.

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