Account Technician

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to: Supports and demonstrates IMA’s core values Values and understands the importance of diversity, equity, and inclusion among all IMA associates Possesses comfort with high degree of oversight & accountability for quality & efficiency of work product Essential job responsibilities: Interacts professionally and timely in support of Commercial Lines Service Teams via AMS, email, phone, and in-person Ability to perform functions of the role within an IMA office 50% or more of the time Monitors and prioritizes workload, taking into consideration deadlines and special instructions with strong attention to detail Assists Account Managers by completing tasks and activities assigned through Epic directly linked to client-facing work prod…