Client Manager (Employee Benefits)

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to: ▪ Supports and demonstrates IMA’s core values ▪ Values and understands the importance of diversity, equity, and inclusion among all IMA associates ▪ Client service – Maintains regular, professional contact to create and foster relationships with client representatives – Researches and resolves issues and requests in a timely manner – including issues that require direct interactions – Answers questions related to benefits program – Conducts reviews and works to provide guidance on compliance related matters ▪ Client meetings – Assists in and prepares materials and collateral for meetings and discussions – Actively participates in discussions – Records and reports meeting discussions and action items…