Contact Center Operations Supervisor

Lake Park Buildingonsite$53K$83K

Posted today · via Workday

About this role

Job Description: The Contact Center Operations Supervisor is a leader of an operational team who creates a team environment that delivers superior customer service by hiring and developing high performing and engaged talent. Acts as a subject matter expert and a point of escalation to remove barriers, meet KPIs and the successful obtainment of goals. Is a champion of continuous improvement and implementing best practices. Join Our Team as a Contact Center Operations Supervisor! We are seeking an organized and driven leader to join our Contact Center as an Operatins Supervisor.…

Read the full description on Imh's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Lake Park Building. We weight your proximity and willingness to relocate.

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