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Informa Group PlcCustomer Service

Customer Service Specialist

Irvinghybridmid$48K$52K

Posted 2 days ago · via Smartrecruiters

About this role

About Informa Markets , a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business. We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products, and buyers conduct research, generating valuable leads. This role is based in our Irving Office. As a Customer Service Specialist (CSS), your primary role is to ensure customer satisfaction by addressing inquiries, resolving issues, and delivering outstanding service.…

Read the full description on Informa Group Plc's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: css, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Irving. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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