Content Coordinator - IRIS

HZL (Hazel Leeuwarden)onsitemid

Posted today · via Workday

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About this role

Content Coordinator - IRIS Ready to make an impact as a Content Coordinator? In this role, you will coordinate, improve and govern the information that powers IRIS, ensuring colleagues have access to accurate, relevant and trusted knowledge. Continue reading! About the Retail Contact Centre The Area Retail Contact Centre is the customer contact department of ING. We handle all customer inquiries that come in via phone and chat. On an annual basis, we manage approximately 3 million customer contacts. This includes questions about daily banking, mortgages, investments, debit cards, credit cards, and the ING Mobile Banking App. Our ambition is to provide customers with a superior experience while empowering them to find information and complete processes independently whenever possible.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: spark

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in HZL (Hazel Leeuwarden). We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

spark

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