Product Manager (Customer Journey Expert) for Collections NL | Digital & Self-Service

ACT (Amsterdam - Acanthus)onsitemanager

Posted today · via Workday

About this role

Do you want to join us in our mission to help 1 mil. customers to become financially healthy? Are you obsessed with customers and full of breakthrough ideas on how we can reach and help customers to prevent financial difficulties? And passionate about making a positive impact on future generations by leveraging your expertise in customer journey strategies and social marketing within the financial sector? ING is seeking an enthusiastic individual to join the Collections NL department as a Product Manager/Customer Journey Expert. The department | Tribe Collections NL aims to make a difference by being the partner of customers in financial difficulties.…

Read the full description on ING Bank N.V. - Dublin's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in ACT (Amsterdam - Acanthus). We weight your proximity and willingness to relocate.

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