Digital Customer Journey Expert – Customer Acquisition & Engagement

Bruxelles Avenue Marnix (ING)onsite$52K – $73K

Posted today · via Workday

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About this role

Your new work environment We have bold ambitions to improve the digital experience for our customers while empowering people’s financial health. At the same time, we want to make a positive contribution to the society and the world we live in. In Tribe Daily Banking and Client First, we are responsible for: End-to-end management of daily banking products with all aspects (incl. definition of commercial strategy, value proposition design, delivery roadmap, P&L and risk management) Overall orchestration of mass retail segment (client ownership, acquisition, onboarding, retention, churn management, 3rd party services) Leading ING retail digitalization roadmap for delivering a superior digital/mobile customer experience.…

Read the full description on ING Lease Belgium's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: segment, teams

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Bruxelles Avenue Marnix (ING). We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

segmentteams

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