Senior Customer Journey Expert Current Accounts

Bruxelles Avenue Marnix (ING)onsitesenior

Posted today · via Workday

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About this role

Your new team At ING we have the bold ambition to create the most personal and impactful mobile led financial experience for our customers, while making a positive contribution to the society and the world we live in. The tribe Daily Banking & Client First is at the heart of these ambitions. The Current Accounts squad consists of 6 CJE’s. A dynamic, cross functional squad at the core of the bank’s daily banking proposition. The team combines customer insights, product strategy, journey design, data‑driven analysis and commercial thinking to create experiences that customers truly use, love and stay for. We work in close alignment with Risk, Compliance and Legal to ensure our journeys are not only innovative but also fully compliant and future proof.…

Read the full description on ING Lease Belgium's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: helm, teams

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Bruxelles Avenue Marnix (ING). We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

helmteams

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