Customer Insights Analyst

Sydneyonsitemid

Posted 2 days ago · via Workday

About this role

At ING, we’re passionate about making banking simple, smart, and customer centric . As Australia’s most recommended bank , we pride ourselves on challenging the status quo and using data to continuously improve how we serve our customers. This role sits within our Product Analytics Centre of Excellence, a team at the forefront of driving data-led decision making across the business. As a Customer Insights Analyst , you’ll play a key role in shaping product strategy by turning complex data into clear, actionable insights. Working closely with product, pricing, and performance teams, you’ll help uncover opportunities, optimise outcomes, and influence decisions that directly impact customer experience and business performance.…

Read the full description on ICSGBLCOR's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: python, sql, rest, tableau, power bi…

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonsqlresttableaupower biteams

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