System Engineer
Bratislavaonsitemid$29K – $78K
Posted 4w ago · via Workable
About this role
Why This Job Is Exciting In your first month, you’ll Learn the supported solution, customer context, and how our L1/L2/L3 support model works Shadow ticket handling, environment checks, and incident troubleshooting in real production setups Get onboarded into our tooling and documentation (Freshdesk, Jira, Confluence, monitoring/log platforms) As you settle into the role, you’ll Own customer tickets end-to-end: triage, investigation, updates, and resolution within SLA Troubleshoot using logs, system behavior, and structured reproduction; escalate to L2/L3 when needed Coordinate with HQ and local stakeholders during incidents (Support team, System Engineers, Solution Managers, ...) Within your first year, you’ll Resolve standard incidents independently and consistently according to the supp…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, bash, postgresql, kubernetes, helm…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bratislava. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonbashpostgresqlkuberneteshelmgrafanaelkjiraconfluence
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