Manager, Service Delivery

Guadalajarahybridmanager

Posted today · via Workday

About this role

Job Summary The Manager, Global IT Service Delivery is responsible for strategy execution and maturity of the global service desk operations supporting Insulet Corporation. You and your team Leads will be responsible for continuous service delivery optimization, process improvement, strategic and tactical operational duties driving operational excellence. As a key leader of the Insulet IT organization you will be responsible for improving IT processes, policy governance and continuous improvement in IT service desk activities, championing a customer-centric organization culture, leading and developing a global team and driving a service-oriented mindset focused on strong business and technology partnership.…

Read the full description on Insulet's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: azure, jira, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Guadalajara. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

azurejirateams

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