Manager, Customer Care & Sales Enablement

Ohio Remoteremotemanager$81K – $130K

Posted 4 days ago · via Workday

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About this role

Job Summary: The Manager, Customer Care & Sales Enablement is responsible for translating SCANA Energy's business strategy, sales and customer experience goals, and operational priorities into practical learning, quality, knowledge management, and readiness initiatives that improve frontline performance. The role serves as the senior leader for both the Training and Quality organizations, ensuring the effectiveness of their leaders, teams, processes, and business results. Working closely with Customer Care and Sales leadership, the Manager ensures employees, supervisors, and managers have the knowledge, skills, tools, and support needed to deliver strong customer experiences, improve operational performance, and adapt to changing business needs. This is a player-coach role.…

Read the full description on Interstate Gas Supply's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, maven, salesforce, hubspot

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamsmavensalesforcehubspot

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