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INT TechnologiesInformation Technology

Bilingual Helpdesk (Japanese)

Lundyonsite

Posted 108mo ago · via Smartrecruiters

About this role

About T he largest telecommunications company in Japan and one of the largest worldwide. Bilingual Helpdesk T his position is needed for either Sterling, VA or San Jose, CA. Must know keigo! Long term contract Front Tier Customer Support resolving basic to intermediate technical issues for customers primarily in Japan and US based customers using NTTCom's service. Requires strong command of both written and spoken English and Japanese - including appropriate use of keigo. Requires problem solving skills including logical analysis and technical troubleshooting. Individual should be customer focused, team oriented, highly self-motivated and willing to grow.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Lundy. We weight your proximity and willingness to relocate.

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