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IPEX

Customer Service Representative

US - Lynchburg - Officeonsitemid

Posted 2 days ago · via Workday

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About this role

The Customer Service Representative (CSR) will support a diverse portfolio of accounts and products, contributing to the delivery of a consistent and high-quality customer experience in alignment with IPEX’s customer intimacy strategy. Plays a key role in building strong customer relationships, identifying opportunities, and supporting business growth through service excellence. Key Responsibilities Customer Interaction & Support Respond to customer inquiries regarding pricing, product availability, order status, and delivery timelines. Resolve delays, service problems and complaints and use learnings to suggest process improvements. Support resolution of customer issues with patience and professionalism.…

Read the full description on IPEX's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in US - Lynchburg - Office. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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