IpsoftInformation Technology

Senior Technical Engagement Manager

New Yorkonsitemanager

Posted 128mo ago · via Smartrecruiters

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About this role

About You will be responsible for leading the engagement of a Fortune 1000 account and the ongoing project management of the account, ensuring high levels of customer satisfaction through excellent service delivery. These activities include leading weekly status calls, technical support review meetings, quarterly executive presentations as well as day to day operational leadership and guidance. The Technical Engagement Manager will be responsible for ensuring that the account and engagements under their purview are receiving optimal support and customer satisfaction is maintained at industry leading levels. Ensure absolute quality standards of technical & business service delivery Provide direct project/account oversight and management.…

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Skills match

For this role: sigma

Level fit

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Domain experience

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Recency

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Location fit

This role is based in New York. We weight your proximity and willingness to relocate.

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Skills in this role

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sigma

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