Director, Digital Platforms – CRM, OMS & AI & Marketing Cloud

Salary Range: $148,000.00 - $211,500.00 Introduction The Director, Digital Platforms is responsible for the strategy, roadmap, and delivery of customer-facing digital platforms that support Sales, Marketing, Commerce, and Customer Care at iRobot. This role provides end-to-end leadership for core platforms including Salesforce (Sales Cloud, Service Cloud, Marketing Cloud), Order Management Systems (OMS), and selected AI-enabled customer capabilities. The role partners closely with business leaders, IT, Security, and external vendors to ensure platforms are reliable, scalable, secure, and aligned with iRobot’s business priorities. This is a people-leadership and platform-ownership role with accountability for delivery outcomes, platform health, and continuous improvement.…