Senior Product Complaint Specialist
Reykjavik Headquartersonsitesenior
Posted 1w ago · via Workday
About this role
Key Responsibilities Lead, conduct and document Product Quality Complaint investigations from initiation through closure. Perform root cause analysis using structured investigation tools and methodologies. Assess product impact and support risk evaluations. Develop, implement, and track CAPAs to completion. Collaborate with Manufacturing, Suppliers, Quality Control, Engineering, Supply Chain, and other functions to gather information and drive investigation outcomes. Ensure investigations are completed in accordance with GMP requirements, company procedures, and established timelines. Identify and recommend continuous improvement opportunities within the Quality Management System.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Reykjavik Headquarters. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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