Head of Customer Success
director$250K – $300K
via Ashby
About this role
WHY IVO?
Ivo has the best AI native products in a massive category - enterprise contracts. We’ve grown 6X in ARR over the last year and have brought on the best logos in the world (e.g. Reddit, Pinterest, CDW, Canva, Uber, IBM and many other of the best and most successful companies in the world). We just raised a $55M Series B. We are growing - fast.
With over 400 customers worldwide including some of the best logos in the world (e.g. Reddit, Pinterest, CDW, Canva, Uber, IBM, General Motors, DoorDash), we need an ambitious and experienced customer success leader to help us level up and deliver a delightful product experience to these customers.
POSITION OVERVIEW…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goteams