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JbtmCoordinator, Customer Support
BR - Campinashybridmid
Posted today · via Workday
About this role
🚀 Supervisor de Customer Service – Campinas/SP Na JBT Marel , buscamos um profissional para liderar nossa equipe de Customer Service , garantindo excelência no atendimento e impulsionando melhorias contínuas nos processos. O Supervisor de Customer Service será responsável por orientar e desenvolver o time de Analistas, assegurar o cumprimento de SLAs/KPIs , atuar na resolução de casos complexos e contribuir com estratégias de crescimento de negócios. Mais do que supervisionar operações, você terá papel estratégico na integração entre áreas internas, na análise de indicadores e na implementação de planos de ação que elevem a satisfação dos clientes e a eficiência operacional.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: tempo, power bi
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in BR - Campinas. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
tempopower bi
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