Coordinator, Customer Support

BR - Campinashybridmid

Posted today · via Workday

About this role

🚀 Supervisor de Customer Service – Campinas/SP Na JBT Marel , buscamos um profissional para liderar nossa equipe de Customer Service , garantindo excelência no atendimento e impulsionando melhorias contínuas nos processos. O Supervisor de Customer Service será responsável por orientar e desenvolver o time de Analistas, assegurar o cumprimento de SLAs/KPIs , atuar na resolução de casos complexos e contribuir com estratégias de crescimento de negócios. Mais do que supervisionar operações, você terá papel estratégico na integração entre áreas internas, na análise de indicadores e na implementação de planos de ação que elevem a satisfação dos clientes e a eficiência operacional.…

Read the full description on Jbtm's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: tempo, power bi

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in BR - Campinas. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

tempopower bi

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