Integrated Solutions Service Tech 5

Mumbai-Maharashtra-Indiaonsite

Posted today · via Workday

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About this role

Role Summary The Manager - Service will be responsible for managing service operations, maintenance contracts, customer support, and technical teams for Controls, Fire Detection & Alarm Systems, CCTV, Access Control, BMS, and Integrated Security Solutions. The role focuses on ensuring high service standards, customer satisfaction, operational efficiency, and service revenue growth across the Mumbai region. Key Responsibilities Service Operations Management Lead end-to-end service delivery for Fire & Security Systems and Building Controls projects. Ensure timely preventive maintenance (PM), corrective maintenance (CM), breakdown service, and AMC execution. Monitor service KPIs, response time, resolution time, system uptime, and customer satisfaction levels.…

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This role is based in Mumbai-Maharashtra-India. We weight your proximity and willingness to relocate.

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