End User Support Technician

JD Power USA - Troyonsite$60K – $65K

Posted today · via Workday

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About this role

Job Description: Title: End User Support Technician (P3) Location: Troy, Michigan Reports to: End User Support Team Lead Vacancy : Existing Vacancy The Role: The End User Support Technician provides frontline technical support and device provisioning for employees across the organization. This role is responsible for preparing and deploying Windows and Apple devices for new hires, maintaining accurate asset and inventory records, and delivering remote support to resolve end user technical issues. The Impact You Will Have in This Role: Located in our hardware provisioning hub, this position manages device provisioning, repairs, and replacements -enabling new hires to be productive on day one and keeping current employees operational.…

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in JD Power USA - Troy. We weight your proximity and willingness to relocate.

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