Service Desk Team Lead
UK - Remote AVremotesenior
Posted today · via Workday
About this role
Job Description: Title: Service Desk Team Lead Location: Remote – UK Reports to: Service Desk Manager Vacancy : Existing vacancy The Role: The Service Desk Team Lead – Autovista is responsible for the day-to-day operational leadership of Service Desk delivery across Autovista business units within a global support model. This role provides local leadership, operational oversight, technical guidance, stakeholder engagement, and service management expertise to ensure employees receive responsive, reliable, and professional IT support. Working closely with the Service Desk Manager and global support teams, the Team Lead serves as the primary regional escalation point for complex issues, major incidents, service disruptions, and operational concerns.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: jira, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
jirateams