Sr. Support Engineer I

Monterreyonsitesenior

Posted today · via Workday

About this role

Title: Sr Support Engineer I Scope: The Senior Support Engineer I is a customer-focused role responsible for providing technical and functional support and ensuring a high level of customer satisfaction through exceptional service delivery. The role involves working collaboratively with customers, team members, and partners to enhance solution stability and service quality, and to champion the adoption of KCS and process improvements through lean methodology and automation. What you'll do: A) Excellent customer experience and solution support to Blue Yonder Customers with innovative/proactive approach and customer value creation: Resolve customer issues of high complexity on Blue Yonder WMS system and deliver excellent customer experience.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: azure, teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Monterrey. We weight your proximity and willingness to relocate.

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Skills in this role

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azureteams

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