Support Engineer 2

Monterreyonsitemid

Posted today · via Workday

About this role

Job Profile - Support Engineer II Overview This role is a newly formed team within the Supply Chain execution and will be a pioneer in providing value-added rapid deployment and onboarding projects for our WMS (3PL and Retail Shipper) expedited growth customer base. What you´ll do: Acts as a liaison between Support Services, PMG, Consulting Services across products. Available on call (on shift basis) for extreme emergencies / critical site down issues. Demonstrates and adheres to best practices of all internal Support Services polices and procedures. Ensures quantity and quality content in the knowledge base. Add value by developing knowledge article as well as working on operational improvements Escalates issues that may have a negative financial or relationship impact.…

Read the full description on Jda's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: cassandra, azure, gcp, kafka, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Monterrey. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

cassandraazuregcpkafkateams

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