Senior Director - Customer Success, Auto Adjacent Solutions

Remote Canadaremotedirector$106K$124K

Posted 1w ago · via Workday

About this role

Job Description: Title: Customer Success Senior Director (Auto Adjacent Solutions) Location: United States (Remote) or Canada (Remote) Reports To: VP, Customer Success This Role: This role is responsible for maximizing customer value, retention, and growth through proactive partnership and structured tiered service delivery for their assigned customers. ​ The Senior Director – Customer Success is responsible for leading new customer success team within a defined industry vertical or product portfolio. This is a senior customer success leadership role focused on team performance, execution rigor, and talent development, with full accountability for team results.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: salesforce

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

salesforce

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