Langland ConsultantsInformation Technology

2nd Line Support Engineer / Service Desk Analyst

Salfordonsitemid

Posted 89mo ago · via Smartrecruiters

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About this role

2 nd Line Support Engineer / Service Desk / to £25k + bens Citrix, Terminal Services, VMWare, AD, Exchange, Windows Server, Veeam, Office 365 2 nd Line Support Engineer / Service Desk / : Do you have an background in supporting desktop Infrastructure technology – around Citrix, Windows Server, AD, Exchange, and VMWare? Are you a 2nd line support engineer who can confidently provide incident investigation, root cause analysis, act as a point of escalation, and who is keen to progress to 3rd line over time Do you have a broad technical skillset but looking to be re-trained in new technologies and looking for a new challenge? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? About the company Do you want to b…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Salford. We weight your proximity and willingness to relocate.

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