Customer Success Ops
remote$40K – $45K
via Ashby
About this role
ABOUT THE COMPANY
A bootstrapped, US-based B2B SaaS company in the earned-media / digital-PR space. Their platform helps brands place stories on major publisher wires so those brands surface as the authority when buyers search and when AI answers questions. They pivoted from a services model to pure SaaS in 2024 and now sell packaged, tiered, annual subscriptions. Small, frugal, and moving fast.
THE ROLE
This is a customer operations role that is really RevOps wearing a CS jacket. The post-sale org runs on spreadsheets and a patchwork of HubSpot, and leadership needs the customer data to go from roughly 75% trusted to 95% trusted. You will be the operational right hand to the Sr.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, claude, clickup, slack, hubspot
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goclaudeclickupslackhubspot