Agent, Customer Support

Hyderabad - Indiaonsite

Posted today · via Workday

About this role

Customer Support Specialist (Associate B) As a Customer Support Specialist , you will solve complex customer issues by combining technical troubleshooting with a strong understanding of customer context and impact. You’ll build technical capability over time while developing the judgment needed to deliver high-quality, customer-focused support. We’re looking for someone who is curious, analytical, and motivated to understand not just what is broken—but why—and how it impacts the customer experience.…

Read the full description on LE-1000 Blackbaud's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: salesforce

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hyderabad - India. We weight your proximity and willingness to relocate.

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Skills in this role

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salesforce

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