Product Manager, Communications Operations

US RemoteRemote (US)manager

Posted 3 days ago · via Workday

About this role

Ready to be a Titan? ServiceTitan is the operating system for the trades. We are hiring a Product Manager for Communications Operations, where you will own the admin, onboarding, configuration, and internal operational experiences that enable businesses to deploy and run ServiceTitan Communications products successfully at scale. Your scope spans RTC, Platform Email Service, CommHub, Phones Pro, and Contact Center Pro, including customer onboarding, domain authentication, internal tooling, user management and permissioning, task-routing policies, representative assignment workflows, NotificationsHub, TemplatesHub, and Live Services operations.…

Read the full description on LE0003 Service Titan Software Canada ULC's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less, claude, figma, maven

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

lessclaudefigmamaven

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