Remote Customer Support - Higher Education - Seasonal - 05/2026

NGA Remoteremote

Posted 3w ago · via Workday

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About this role

We Could Use Someone Like You in Our Crew. ModSquad has partnered with a leading educational services provider that empowers over 6 million students across North America. This powerhouse supports the college experience by delivering textbooks and course materials, managing campus bookstores, and elevating school spirit through branded retail solutions. We're seeking rockstar Customer Support Representatives who are ready to be the friendly, knowledgeable voice behind this mission - helping students, parents, and faculty get the support they need through inbound calls and emails. To be considered for this opportunity, applicants must have a computer with a minimum of 16 GB RAM and an internet connection speed of at least 50 Mbps .…

Read the full description on LE001 Mod Squad's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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