Remote Customer Support - Inbound Phone Calls - Insurance Tool - 05/2026
AL Remoteremote
Posted 2w ago · via Workday
About this role
We Could Use Someone Like You in Our Crew. ModSquad has partnered with a technology company that develops and maintains software platforms designed to streamline the insurance process for agencies and their clients. As part of this team, you’ll provide inbound phone support to customers during times when insurance agents are unavailable to take calls, helping ensure a smooth and consistent customer experience. This role requires strong attention to detail, clear verbal communication, critical thinking and the ability to work in a quiet, professional environment.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: aws, monday
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
awsmonday
More at LE001 Mod Squad
- View →Assistant Project ManagerJAM Remote
- View →Remote Phones and Tickets Customer Support 05.26NC Remote
- View →Content Moderation - Trust and Safety - 06.26TX Remote
- View →Remote Social Media Engagement -Travel Enthusiasts (French/English)FRA Remote
- View →Community Management Consultant - Russian / English SpeakerCZE Remote
- View →Remote Bilingual Customer Support (Vietnamese/English) - Music StreamingVNM Remote