Quality Assurance & Training Specialist, Remote, Call Center, Billingual Spanish

Corporate Officeonsitemid

Posted 2 days ago · via Workday

About this role

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Quality & Training Specialist, Solution Center is responsible for regular quality audits as well as the training of new hires and individual team members by designing and conducting training programs that will enhance employee workplace performance and competencies. The incumbent in this role conducts quality audits and is accountable for coaching and training team members to achieve quality expectations.…

Read the full description on LE040 Chen Med's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Corporate Office. We weight your proximity and willingness to relocate.

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