Complaints Handler

Church Farm Holiday Villageonsite

Posted yesterday · via Workday

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About this role

Position: Complaints Handler Type: Full-Time / Part-Time / Seasonal Pay Rates: Up to £ 12.71 per hour depending on age Join our One Great Team here at Haven as a Complaints Handler, where you ’ ll be the heart and soul of a stress-free experience for our guests and owners, making their stay with us feel extra special! As a key member of our Guest Experience Team, you ’ ll connect directly with guests and owners, ensuring they feel welcome, valued, and fully supported throughout their stay. From warm greetings to handling challenges with a smile, you’ll help make every moment enjoyable and worry-free. Whether it’s addressing concerns or going above and beyond to create a seamless experience, your efforts will leave a lasting impression on our guests.…

Read the full description on Leisure Employment Services's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: swift

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Church Farm Holiday Village. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

swift

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