Senior Customer Engagement Specialist (New York City)
senior$120K – $150K
via Ashby
About this role
SENIOR CUSTOMER ENGAGEMENT SPECIALIST
New York City
ABOUT YOU
You’re a customer-obsessed problem solver who thrives at the intersection of people, process, and product. You love diving into complex challenges, quickly learning what you need to move them forward, and guiding others to do the same. You’re energized by leading teams, building structure from ambiguity, and helping both colleagues and customers succeed.
You take ownership - of outcomes, of processes, of the customer experience. Coaching others comes naturally to you, and you’re skilled at creating clarity, supporting growth, and elevating team performance. You enjoy collaborating with smart, driven people and working directly with customers to ensure they get meaningful value from the product.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams