Furniture Sales Specialist "Call Center" On-Site

Position Summary ​ The Product Specialist - Guest Services is responsible to drive company revenue by answering inbound sales calls and consulting with guests over the phone. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer inbound guest calls in a high-volume call center Engage customers and build rapport using Living Spaces proprietary Guest Engagement Model Address guest questions and needs, using a combination of soft skills, discovery/needs identification, problem solving, available tools, and knowledge of company products and policies Capture accurate notes to summarize interactions on guest accounts Ensure timely follow-up for anything that requires additional research.…