Customer Solutions Redress Administrator

Edinburghonsite$33K$35K

Posted yesterday · via Workday

About this role

End Date Thursday 11 June 2026 Salary Range £26,200 - £27,530 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary This is a full time, permanent role based in Edinburgh. Job Description JOB TITLE: Customer Solutions Redress Administrator SALARY: £26,200 LOCATION(S): Edinburgh HOURS : Full-time, 35 Hours WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in our Edinburgh Citymark Office. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Edinburgh. We weight your proximity and willingness to relocate.

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