Call Center Employee

LMW , on behalf of its client in the banking sector is looking for a Call Center Employee to join their team. The role's key responsibilities are as follows: Provide customer support via telephone, email, and online chat regarding banking products and services. Process and execute banking transactions in accordance with internal procedures. Assist customers with e-banking and mobile banking services. Handle card cancellation requests due to loss or theft. Manage and register customer requests across the full range of banking products and services. Resolve customer inquiries and provide appropriate solutions. Handle customer complaints and ensure timely issue resolution. Collaborate with internal departments to effectively address customer needs.…