Help Desk Technician
Hamelonsite
Posted today · via Smartrecruiters
About this role
GENERAL DESCRIPTION / PURPOSE: The role of the Help Desk Technician resources at Loram is the first line of support for business partners within the company. The team manages all user-based support and will work with level 2 support resources when required. The role of the Help Desk Technician is to manage support including implementation, new user setup, licensing, availability, reliability, performance, monitoring, maintenance, upgrades, and security profiles. This position must be able to work with very little supervision in a fast-paced environment. As a Help Desk Technician, which is part of a global help desk team, you will be providing support for the entire company.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Hamel. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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