MST ASM

Key Responsibilities Team Leadership Interviews, selects, develops and provides direct leadership over a team of supervisors and associates that support product categories in assigned area Models the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers Sets clear and measurable service, and operational goals for the team, ensures the team’s effort supports those goals, and tracks progress on a daily basis Connects with the team regularly to understand challenges they are facing and to remove obstacles Provides recognition for demonstrating effective behaviors and exceeding operational goals at the individual and team level Provides open and timely feedback, coaching, training, development opportunities a…