Refunds Associate

North Wilkesboroonsitejunior

Posted today · via Workday

About this role

The Refunds Associate works on a diverse set of tasks and responsibilities from day-to-day in a fast-paced working environment. The primary purpose of this role is to provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs. This includes communicating in a professional manner while utilizing all available resources and technology in service to both internal and external customers. The Refunds Associate must deliver accurate, effective, customer-centric support across multiple channels of communication (i.e., phone, email and chat) while supporting key internal business partners.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in North Wilkesboro. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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