LSH AutoCustomer Experience Centre

Contact Centre Agent

Stockportonsite

Posted 1w ago · via Workable

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About this role

We have a great opportunity for a Contact Centre Agent to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Monday - Saturday (Rota) Salary - £27,010 plus OTE Bonus Requirements You will be: Handling all telephone and online enquiries irrespective of their nature, ensuring that the brand is represented appropriately and meeting customer’s expectations wherever possible. Working to individual and team KPI’s Ensuring that workshop capacity is fully maximised via central service booking procedures through inbound and outbound prospecting activity. Responding to all customer contacts in a friendly and timely manner and record all information required to support on-going customer relationship management.…

Read the full description on LSH Auto's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: monday

Level fit

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Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Stockport. We weight your proximity and willingness to relocate.

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Skills in this role

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monday

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