Customer Service Representative-Patient Access Support Services
Annapolisonsitemid
via Greenhouse
About this role
Position Objective:
Communicates with patients, medical staff, hospital staff and visitors in a professional manner providing excellent customer service as reflected in AAMCs policies and practices.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Accurately obtains and processes patient demographic, insurance and medical information for registrations, admissions and financial purposes. CSR will be expected to maintain a 98% accuracy rate, in accordance with Best Practice Standards.
Adheres to the compliance policies of the department and organization (i.e.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Annapolis. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included